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One connected system for better care operations

Bring care teams, finance and compliance together without losing the human connection.

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★ 4.9 on Google Trusted by 300+ Australian providers.

FlowLogic participant profile, funding allocation and workforce mobile app presented with an aged care support scene

The problem with disconnected care systems

Your teams should not have to rebuild the same story across rosters, notes, claims and reports.

FlowLogic gives operations, frontline teams, finance and compliance one shared source of truth. Work moves forward without losing context between departments.

Rostering that stays connected

Match people, teams, shifts and services in the same operational record.

Care records where work happens

Give frontline teams a simpler way to view shifts, capture notes and manage their day.

Billing and finance with less rework

Move delivered services through claiming, invoicing and reporting with fewer handoffs.

Compliance built into daily work

Maintain evidence, training records, incidents and documentation in the workflows your team already uses.

One connected workflow

From the roster to the audit trail

Each event carries the same operational context forward. Teams can see what happened, what happens next and who owns the action—without rebuilding the story.

  1. 01

    Before service

    Plan

    Build rosters around participant needs, staff availability, qualifications and service requirements.

    Context moves forward
  2. 02

    During service

    Deliver

    Give teams clear shift information and a practical mobile experience for the workday.

    Context moves forward
  3. 03

    After service

    Bill

    Turn delivered services into accurate claims and invoices with less duplicate handling.

    Context moves forward
  4. 04

    Always visible

    Prove

    Keep the records, controls and reporting needed for quality, compliance and audits.

    Context moves forward

Built for Australian care operations

A clearer fit for the way your organisation delivers care

NDIS providers

Connect participant records, rostering, service delivery, claiming and compliance in one operational system.

Aged care providers

Support workforce management, care documentation, finance and quality obligations as services evolve.

Growing care organisations

Replace rigid or fragmented systems with a platform that can be configured around your operations.

Connected product proof

See the operational context around every moment of care.

FlowLogic funding, incidents and support coordinator information shown with a participant using a tablet

Participant operations

Keep funding, workload and quality signals connected to the person receiving support.

  • Funding position at a glance
  • Coordinator workload visibility
  • Incident patterns in context
FlowLogic workforce app screens shown with people receiving support at home

The workforce app

Give frontline teams the participant and shift context they need wherever care happens.

  • Participant and group-shift context
  • Live roster and clock-on workflow
  • Shift details in the worker’s hand

Implementation is part of the product experience

A connected system needs a considered path to go-live.

FlowLogic offers guided onboarding options that can include configuration, data migration, training, workflow automation and reporting support.

Discuss your implementation
  1. 01

    Understand

    Map the workflows, teams, funding requirements and operational priorities the system needs to support.

  2. 02

    Configure

    Shape the FlowLogic environment around agreed processes, roles and reporting needs.

  3. 03

    Prepare

    Plan data migration, training and change activities around the chosen onboarding scope.

  4. 04

    Go live

    Move into day-to-day use with implementation guidance and ongoing Australian-based support.

Care operations colleagues reviewing documents and software together

More human software. More human support.

Technology should make care operations feel clearer—not more distant.

FlowLogic combines configurable software with Australian-based onboarding and support, helping teams adopt a system that reflects how they actually work.

“Flow Logic is all it promised to be and it has enhanced our procedures no end. The team at FlowLogic have been fantastic.”

Sharon Donsky · FlowLogic customer review

Questions, answered

What providers ask before they book

What does FlowLogic bring together?+

FlowLogic connects rostering, care management, billing, finance and compliance for Australian NDIS and aged care providers.

How long does implementation take?+

Implementation is tailored to your organisation. Most organisations are operational within a few weeks, while larger or more complex implementations typically take 8–12 weeks.

How does FlowLogic support data security?+

FlowLogic is ISO 27001 certified. Customer data is stored on Australian-based servers, with role-based access controls, encryption, backups and recovery systems.

Does FlowLogic support NDIS claiming?+

Yes. FlowLogic supports bulk payment request files, direct NDIA claims, plan-managed invoicing and self-managed participant billing, with PRODA and NDIA PACE connectivity described in the platform.

What support is included?+

Customers receive Australian-based onboarding, training, implementation guidance, resources and ongoing assistance. Support is available by phone and email Monday to Friday, 8:00am–5:00pm AEST.

See how FlowLogic fits your care operations

Bring your current workflow, growth plans and operational challenges. We’ll show you the relevant parts of the platform.

Book a Demo
Book a Demo